July 2009

Apology Accepted

by steve on July 24, 2009

When a company makes a mistake, as Amazon did when it deleted legally purchased copies of 1984 and other works from the Kindles of their customers, the mistake is usually acknowledged (if it is acknowledged) with a luke-warm statement such as We regret that some people took offense to our actions, which, if you look [...]

{ 0 comments }