FedEx: To the world on time–and not a minute sooner!
I generally think FedEx does a great job, but a recent experience left me scratching my head.
I ordered something online and paid for express shipping. The package left Oregon on Saturday, arrived in Tennessee on Sunday morning, in Oakland Sunday evening, and in my home town early Monday morning.
There it sat for 24 hours.
The reason given on the tracking report: “Package not due for delivery.”
Sheesh.
I know that load balancing is a complicated problem and am willing to believe that Monday is a busy delivery day, but the image I’m left with is something like this:
SHIFT BOSS: Hey Vern, ya want to run this up the street?
VERN: (picking his teeth) Ain’t s’posed to be there until tomorrow. Besides, I gotta finish my TPS report.
SHIFT BOSS: Good man. Make sure ya finish that TPS report.
January 6th, 2007 at 11:32 pm
Hey, Steve Shepard,
I would’ve sent you a regular email, but I couldn’t find a regular email address for you on this site. Maybe you don’t want the unwashed to have access to such a thing!
However, in order to make this “comment” relevant, i will remark that at least *i* got the reference to the “TPS report,” in case nobody else does.
how RU? pretty good it would seem, from the looks of things here. drop me an eline if you feel like it.
—Phil
October 6th, 2007 at 5:43 am
Thank you for sharing!